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At Brynnco, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Please note that freight charges are based upon normal ground delivery to the 48 contiguous states. Extra shipping for delivery to Alaska and Hawaii, International destination as well as any expedited shipping methods will be quoted and communicated before the order is processed. Should you require a more accurate estimate please contact a Brynnco, LLC Customer Service representative at, or 817-385-9809.


Due to the fact that our entire product line is customized, all returns, and exchanges must be pre-authorized. Should you have the need to return or exchange the product you ordered, please contact a Brynnco Customer Care Representative at 817-385-9809 to obtain a return authorization number.


Brynnco, LLC takes great care to make certain that products advertised on our website appear as true to their actual colors as possible. Due to the wide variation in color presentation among computer monitors, however, it is impossible to ensure that all customers will receive an accurate representation. For this reason, we regret that we cannot guarantee that product colors will match customer expectation. Brynnco, LLC offers up to $10 in product samples (excluding apparel) free of charge as a service to our customers.


Everything You Need to Know

This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!



When you shop with Brynnco, LLC., we make your transaction simple, smooth, and effortless. Our team tirelessly checks the competition’s prices so you don’t have to – saving you both time and money. We strive to always offer the lowest prices on promotional products, but if you happen to find a lower advertised price, we’ll beat it! Just give us a call. Guarantee applies to identical merchandise, order quantities and delivery time frames. Cannot be combined with any other offer or discount. Does not apply to shipping or applicable taxes.


Free Art

Our graphic design team can turn your logo or text into production-ready artwork at no additional charge. Production begins when we receive your approved art form.

Providing production-ready artwork will expedite your order.


Satisfaction Guaranteed

Your imprint will be exactly as you approved it, and your order will be free from material defect, or Brynnco, LLC. will refund your money.


On-time Shipping

Your order will ship in time to meet your agreed upon event date or your order is free! For rush freight shipping, we now offer many low-cost services; call us for estimated costs.


Free Consulting Services

You can be assured that every call will put you in touch with a knowledgeable, friendly and helpful promotional product expert.


Trust Us with Your Info

Brynnco, LLC, is the sole owner of the information collected on We collect personally identifiable information from our users at several different points on our web site. Brynnco, LLC is committed to protecting the privacy of users of this web site and the information you provide.

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